CRM Retention Specialist – AI Startup

NDA

We are Headshot Recruitment Agency, a specialized IT recruitment firm connecting top talent with leading tech companies.

Our client, an innovative AI-powered platform startup, is looking for a CRM Retention Specialist to join their team. This is an exciting opportunity to develop customer engagement strategies, optimize multi-channel campaigns, and drive user retention and loyalty in a fast-growing, technology-driven environment.

NDA

Remote

(Remote)

Full-time

Responsibilities:

• Customer Segmentation and Campaigns: Identify key customer segments, plan and execute campaigns based on behavior and preferences across multiple channels (email, webPush, etc.). Including email coding, implementation of campaign logic and scenarios, testing and adjustments, etc.
• Data Integration: Prepare solutions to integrate the necessary data for task solving.
• CRM Data Analysis & Reporting: Analyze data in CDP/CRM and other system’s to measure the effectiveness and to reach best results from launched campaings.
• Customer Feedback: Collect, solve and analyze customer feedback to enhance the overall experience.
• Collaboration with Other Teams: Coordinate and manage efforts to improve user communications.

Requirements:

• 3-5 years of tactical, hands-on experience in email marketing and marketing automation administration developing and implementing automated marketing campaigns;
• Strong understanding of the latest trends, challenges, and capabilities in the marketing automation and email marketing space;
• Ability to define, interpret and manage patterns of customer behaviour;
• Knowledge of HTML/CSS/media query across multiple browsers and platforms;
• Deep understanding of emerging technologies and best practices in CRM;
• Flexible and focused on solutions;
• Intermediate English;
• SQL knowledge is plus.

Sector

High-risk

Employment

Full-time

Interested in the vacancy, 
let’s collaborate!

Headshot is the leading IT recruitment agency on Cyprus, offering comprehensive services to match skilled professionals with cutting-edge technology companies. With a focus on personalized solutions, we meticulously tailor our recruitment process to ensure the perfect fit for both candidates and employers. Backed by years of industry experience and a commitment to excellence, we provide unmatched support throughout the hiring journey, making us the go-to partner for all your talent acquisition needs

+35796270367

careers@headshotit.com

Omiros & Araouzos Tower
Olympion 25
3035 Limassol, Cyprus